Privacy Policy

The Galera Center

1. Introduction

The Galera Center (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website or communicate with us, including SMS messaging.

By using our services, you agree to this policy.

2. Information We Collect

We may collect:

  • Name

  • Phone number

  • Email address

  • Appointment details

  • Information submitted through forms

  • Communication preferences

We collect only the information necessary to provide clinic services and communications.

3. How We Use Your Information

We use your information to:

  • Schedule appointments

  • Send appointment confirmations and reminders

  • Provide transactional updates

  • Respond to inquiries

  • Improve patient communication

We do not use your information for unrelated purposes.

4. SMS Communications (Required for A2P)

By providing your phone number, you consent to receive text messages from The Galera Center.

Messages may include:

Transactional Messages:

  • Appointment confirmations

  • Appointment reminders

  • Scheduling updates

  • Service-related notifications

Marketing Messages (If Applicable):

  • Clinic announcements

  • Promotional updates

  • Special offers

Message frequency varies.
Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HEALTH.

Your mobile information will not be sold or shared with third parties for marketing purposes.

SMS consent is not a condition of receiving services.

5. HIPAA-Related Notice (Important)

We take reasonable measures to protect patient information. However:

  • SMS messages may not be encrypted end-to-end.

  • Patients should avoid sending highly sensitive medical details via text.

  • For confidential matters, please contact the clinic directly.

We comply with applicable privacy standards for healthcare providers but do not claim full HIPAA certification unless formally implemented.

6. Data Protection

We use administrative, technical, and organizational safeguards to protect information.

7. Third-Party Systems

We may use secure third-party platforms (including CRM and communication providers) to manage scheduling and messaging.

These providers process data on our behalf.

8. Contact Information

The Galera Center
Website: https://www.drgalera.com
Email: info@drgalera.com
Phone: +1 630-915-1277